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1:
Do I have to change my in-house
computer systems?
No, you don't have to change anything.
We'll learn and adapt to YOUR
existing systems. The only thing
you'll have to learn is how to
use the scanner, which is no more
complicated than a fax machine.
Your systems won't be at all affected.
2: How can I benefit from
outsourcing?
Reduced
Costs;
We can reduce your costs 35% to
50%, depending on how much we
take over for you. And that's
just cost, it doesn't include
the possible increase in billable
with the help of our certified
billers and coders.
Turn
around time
Increased turn around time due
to the fact that India is 12 hours
ahead of the US.
Experience
Our English-speaking, graduate
work-force is trained using a
comprehensive training curriculum
and has minimum qualification
of Bachelor of Science, Master
of Science, Engineering degree
etc.
Consistent
workflow
After the pilot process, iBOS
consults with the client and assigns
a 12-48 hour turnaround time.
The staffing needs are taken care
of at our end to ensure the agreed
turnaround time.
Free
Resources
By outsourcing your administrative
duties, you are free to redirect
your resources, people, cash,
time, and assets towards other
activities.
3: Are my patients' records
SAFE?
Yes. Our digitally encrypted,
dedicated data line is specially
coded to prevent unauthorized
personnel from gaining access
to this important, personal information.
This whole system complies with
the strict standards of HIPAA.
4: What is required to
get started?
a. Up front costs are generally
under $10,000.
b. Scanner, FTP Server, Firewall,
VPN Software and Internet Connectivity.
5: How do I get started?
We use the following 4-step model
to transition smoothly and efficiently:
Business
Analysis:
We meet with your billing department
to identify your company's needs,
and match those needs with the
talents of our staff. We'll learn
your system and determine how
we need to customize our process
for you.
Pilot:
We'll put systems in place to
get you on-line with our offices
here and in India. Then we'll
take a 2-3 month trial run to
learn your volume requirements,
ensure the compatibility of our
systems, and to make sure you're
comfortable.
Implementation:
Here's where we get down to it
- you start scanning in those
reports, and we start coding and
billing.
Management
Services:
We'll keep a constant eye on profitability
and grow with your company, whether
it be acquisitions, HMO contracts,
or just more patients.
iBOS provides outsourced medical
billing, Accounts Receivables,
and Coding services for the US
Healthcare industry besides setting
up offshore facility centers for
Software Development.
6: I already have staff
who can perform these functions.
Why will working with your company
be more cost effective?
Our clients are able to leverage
our personnel and technology infrastructure
by sharing these costly but critical
resources. We train our medical
billers and technology staff to
use the most efficient business
information processes and pass
the savings on to our customers.
You also gain access to our workflow
management technology that would
be cost-prohibitive to install
in-house.
7: What is the final process?
Our professional billing experts
and information technology staff
will perform a needs assessment
with you at your office. We will
develop a service-level agreement
that specifies which of our services
your business will use and the
costs for your implementation.
iBOS will then provide the implementation,
processing, and or development
through dedicated medical billers
(Financial Transaction Executives
) and or information technology
staff. |
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